Effective date: 26 September 2026
Who we are
AJM Media (“we”, “us”, “our”) provides web design and development services in the United Kingdom.
Website: https://ajmmedia.co.uk
Email: hello@ajmmedia.co.uk
We are the data controller for personal information collected via this website.
The personal data we collect
Information you provide
- Contact and enquiry forms: name, email, phone, company, project details, message content, files you upload.
- Newsletter sign up: name and email.
- Billing when you become a client: invoicing details and payment reference data. Card details are handled by our payment provider and are not stored by us.
Information we collect automatically
- Device and usage data: IP address, browser type, pages viewed, and timestamps.
- Cookies and similar technologies for site functionality, analytics, and remembering preferences. See Cookies below.
How we use your information
- To respond to enquiries and provide quotes.
- To deliver and manage projects and client relationships.
- To send service messages and, if you opt in, newsletters and updates.
- To improve the site, diagnose issues, and keep it secure.
- To meet legal and tax obligations.
Our legal bases for processing
We process your data under one or more of the following legal bases under UK GDPR:
- Contract: to take steps at your request before entering into a contract or to perform a contract with you.
- Consent: for optional newsletters and certain cookies. You can withdraw consent at any time.
- Legitimate interests: to run and protect our business, respond to enquiries, and improve the site. We balance these interests against your rights.
- Legal obligation: to keep records required by law.
How long we keep your data
- Enquiry data: up to 12 months after our last contact if no contract follows.
- Client records and invoices: 6 years to meet tax and accounting rules.
- Newsletter data: until you unsubscribe or request deletion.
- Analytics data: kept according to our analytics provider’s retention settings.
Sharing your data
We do not sell your data. We share it only with:
- Service providers acting on our instructions, such as hosting, email, analytics, CRM, and payment processors.
- Professional advisers where necessary, such as accountants or legal counsel.
- Authorities where required by law.
If any provider stores data outside the UK, we use appropriate safeguards such as UK ICO-approved standard contractual clauses.
Cookies
We use necessary cookies for core site features. With your consent we may use analytics cookies to understand site usage and improve content. You can change your cookie preferences at any time via your browser settings or our cookie banner.
If you use a consent tool, link it here: [Link: Cookie settings].
Typical cookies
- Necessary: session and security.
- Analytics: page views, referrers, and basic device data.
If you use Google Analytics, Plausible, or similar, name it here and link to its policy.
Your rights
You have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data in certain cases.
- Restrict or object to processing.
- Data portability for information you provided to us.
- Withdraw consent for marketing at any time by unsubscribing or contacting us.
To exercise any rights, email hello@ajmmedia.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we use your data.
Security
We use reasonable technical and organisational measures to protect your information, including HTTPS, access controls, and regular updates. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Third-party links
Our site may link to other websites. Those sites have their own privacy policies and we are not responsible for their practices.
Children
This site and our services are not intended for children under 16 and we do not knowingly collect their data.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with the updated date.
Contact
Questions or requests about this policy or your personal data:
Email: hello@ajmmedia.co.uk